What to do immediately!
What NOT to do!
Water & Flood Damage
Choose Coburn Restoration Because:
■ We enjoy our work and care about our customers.
■ We have over 800 satisfied customers.
■ We follow up with you, after your job is completed.
■ We get most our new business from referrals.
■ You will enjoy working with our staff.
■ We are actively involved in giving back to the community.
■ The company president is an Eagle Scout and Rotarian.
■ We have experienced technicians.
■ We are insured for general liability and workers comp.
■ We are a licensed general contractor.
■ We use professional equipment.
■ We have been in business since 1995.
■ We handle a variety of cleaning and restoration jobs.
■ We can reconstruct what we remove.
■ We live in Poway and are family owned and operated.
Water & Flood Damage Restoration
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1. Shut off the water. Find the water main or valve closest to the source and turn off the valve.
2. Shut off and if possible unplug all electrical appliances in wet areas.
3. Move throw rugs, boxes and items off of the wet carpet that might bleed dye or transfer ink.
4. Unload contents from bookshelves, china cabinets, dressers, closets, etc. When moisture is present move contents to a dry area of the home; place blocks of Styrofoam, aluminum foil or wax paper beneath the feet of base of the items.
5. Mop the floor and wipe any water off of furniture.
6. Remove paintings and other items on the walls in the affected areas.
7. Keep pets and children away from the damaged areas.
8. Call Coburn Restoration for professional help.
Remember -- water damage can become mold damage if not treated promptly!
1. DO NOT try to repair plumbing yourself.
2. DO NOT start moving air on wet areas, mold may already be present.
3. DO NOT let children or pets into water, the water could be sewage.
Your insurance agent and/or adjuster are the only qualified individuals to answer specific coverage questions. Generally, sudden water losses tend to be covered by many insurance companies. Remember that the policy holder decides whether to file a claim and which contractor to use. Insurance companies cannot decide for you or direct you to use a specific contractor. It is the homeowner’s responsibility to protect their home from further damage.
Water damage originates from two sources -- plumbing or outside water. Plumbing sources can be clean, gray or black water. Clean water sources are drinking water; gray water is slightly contaminated water such as bath water; black water is sewage.
Generally, outside water is considered to be black. Restoration procedures depend on the grade of water. Remember, standing water and wet building materials quickly degrade from clean to black, drastically increasing the cost and schedule of restoration procedures.
Procedures vary according to conditions and water sources. The following is a general guideline.
1. Inspection of loss using specialized electronic instruments and meters
2. Authorization of work
3. Furniture and contents moving
4. Demolition if required -- removal of wet material
7. Reconstruction and cleaning
• Mold removal and remediation
• Structural drying
• Direct insurance billing
• Point of contact with insurance adjusters
• Structural cleaning
• Sewage removal
• Contents cleaning
• Flooring and upholstery cleaning
Typical jobs take approximately 1 week for Part I (drying) and up to 1 week additional time for Part II (reconstruction). Special order items such as custom cabinets and flooring add more time to the schedule.
Air movers – convert liquid moisture to water vapor
Dehumidifiers – convert water vapor into liquid
Air scrubbers – remove particles from the air
Meters – detect moisture in the building materials
A North County widow was working in her yard in the afternoon running the garden hose to fill her pool. An emergency call came in from her pregnant daughter-in-law requesting a ride to the hospital to deliver the baby. The soon to be grandmother rushed from Rancho Bernardo to Temecula, the good news is she made it to the hospital just in time and the baby was born. Unfortunately in all of the excitement, the pool water was never shut off. To add to the problem, the yard was poorly graded and drains had never been installed. When the new grandma returned home at 10:00 p.m., approximately 500 gallons of water had entered her house. The distraught woman called Coburn Restoration.
Our technicians responded in less then 30 minutes to assess the situation. They removed the furniture and contents from six rooms and extracted all of the water. Once this process was completed, they removed drywall. The structure was then dried in the affected areas. Once the drying was completed, the carpet was replaced; new drywall was installed and painted. Her furniture was returned to the rooms.
Detailed restoration and repair estimates are written up by our technicians and submitted to the property owner’s insurance adjuster. The grandmother’s home was restored to better then pre-loss conditions. The entire job (less her deductible) was paid for by her insurance company.